About this page
This website is operated by QUELLIS Pty Ltd trading as QRE Construction (QRE, we, us or our). This page contains our Privacy Policy and the terms that apply when you use this website.
These Website Terms are not building contract terms. Any construction, renovation, design, project management or related services will be governed by a separate written quotation, agreement or building contract.
Part A
Privacy Policy
1. Our approach to privacy
We respect your privacy and handle personal information in accordance with applicable Australian privacy laws. This policy explains the kinds of information we may collect, why we collect it, how it may be used or disclosed, and how you may contact us about it.
2. Personal information we may collect
Depending on how you interact with us, we may collect:
- your name, telephone number, email address and postal or project address;
- information about your property, proposed project, preferences, budget and timeframe;
- documents, photographs, plans or other information you choose to provide;
- records of enquiries, correspondence, quotations and our dealings with you; and
- technical information about use of this website, such as an IP address, browser or device type, referring page and website activity, where collected by our hosting, security or analytics services.
3. How we collect information
We generally collect information directly from you when you telephone or email us, submit an enquiry, meet with us, request a quotation or otherwise communicate with QRE. We may also receive information from people involved in your project, publicly available sources, and service providers that support our website or business, where permitted by law.
4. Why we collect, use and disclose information
We may use or disclose personal information to:
- respond to enquiries and assess whether we can assist with a project;
- arrange consultations, site visits, quotations, proposals and services;
- plan, coordinate and administer work, including communicating with relevant consultants, suppliers, subcontractors and trades;
- manage our relationship with clients and keep appropriate business records;
- operate, secure and improve our website and business;
- send updates or marketing communications where you have consented or where otherwise permitted by law; and
- comply with legal, regulatory, insurance and safety obligations, or establish, exercise or defend legal claims.
5. Who we may share information with
Where reasonably necessary for the purposes above, we may disclose information to our employees, contractors, consultants, subcontractors, trades, suppliers, professional advisers, insurers, website and IT providers, email or customer-management providers, regulators and other parties authorised or required by law. We do not sell your personal information.
6. Service providers and overseas processing
Some technology or cloud service providers used by us may store or process information outside Australia. The locations can vary according to the provider and its systems. Where applicable, we take reasonable steps required by Australian privacy law in relation to such providers. You may contact us for further information about providers relevant to your information.
7. Cookies and website data
This website and its service providers may use cookies or similar technologies for essential functions, security, performance and analytics. You can adjust cookie controls in your browser, although blocking some cookies may affect website operation. Third-party services handle information under their own privacy policies.
8. Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure. We retain information for as long as reasonably needed for the purpose for which it was collected and to meet legal, insurance and business record requirements, after which it is securely destroyed or de-identified where appropriate.
9. Access and correction
You may ask to access or correct personal information we hold about you by using the contact details below. We may need to verify your identity. In some circumstances, the law permits us to refuse access or correction; if so, we will explain the reason where required.
10. Marketing communications
You may ask us to stop sending marketing communications at any time by using an unsubscribe option provided or contacting us. We may still send service-related or administrative communications where appropriate.
11. Privacy enquiries and complaints
For a privacy question, access or correction request, or complaint, contact us at info@qreconstruction.com.au or 0417 314 614. Please provide enough detail for us to investigate. We will acknowledge and respond within a reasonable time. If you are not satisfied with our response and the Privacy Act 1988 (Cth) applies, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
12. Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this page with its effective date.
Part B
Website Terms and Conditions
1. Acceptance of these terms
By accessing or using this website, you agree to these Website Terms. If you do not agree, please do not use the website.
2. General information only
Website content is general information only. It is not building, design, engineering, planning, legal or financial advice, and it is not a quotation, offer or promise to perform work. You should obtain advice appropriate to your property, circumstances and project.
3. Projects, images and examples
Project photographs, descriptions, concepts, products and finishes are illustrative. Actual outcomes, costs, timeframes, materials and availability vary. Any proposed work is subject to matters including site assessment, scope, selections, engineering, approvals, access, availability and a written agreement or building contract.
4. Enquiries, quotations and contracts
Sending an enquiry or discussing a project does not oblige either you or QRE to proceed and does not create a building contract. Services will only be provided on the terms of an applicable written quotation, agreement or building contract. If these Website Terms conflict with a signed agreement for services, the signed agreement applies to those services.
5. Accuracy and availability
We take reasonable care in preparing website content, but information may be incomplete, change or become out of date. To the extent permitted by law, we do not guarantee that the website will always be available, secure or error-free. We may change, suspend or withdraw website content or functionality without notice.
6. Intellectual property
Unless otherwise stated, website text, branding, graphics, layouts, photographs and other content are owned by or licensed to QRE and are protected by intellectual property laws. You may view and make a temporary copy for your personal, non-commercial use. You must not reproduce, modify, publish, distribute or commercially use website content without prior written permission from QRE or the relevant rights holder.
7. Acceptable use
You must not use this website unlawfully, interfere with its operation or security, introduce malicious code, attempt unauthorised access, scrape or harvest data, or use the website in a way that infringes another person's rights.
8. Third-party links
This website may link to third-party websites or services for convenience. QRE does not control and is not responsible for their content, availability, security or privacy practices. A link does not necessarily mean that QRE endorses the third party.
9. Liability and consumer rights
Nothing in these Website Terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.
Subject to those non-excludable rights, QRE is not liable for loss arising from reliance on general website content, inability to access the website, or third-party websites or services. To the extent permitted by law, QRE excludes liability for indirect, incidental, special or consequential loss arising from use of the website.
10. Governing law
These Website Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and courts entitled to hear appeals from them.
11. Changes to these terms
We may update these Website Terms from time to time. Changes take effect when the revised terms are published on this page.
12. Contact
Questions about this website or these terms may be directed to QRE Construction at info@qreconstruction.com.au or 0417 314 614.